Problem: Windows’ explorer crashes when opening or selecting a video file, or even just opening a folder containing video files.
Solution: Start > run > regsvr32 /u shmedia.dll
Then restart explorer.exe
Simplest way: Log out/log in or reboot computer.
More complicated way: Press ctrl+alt+delete or ctrl+shift+escape to bring up the task manager. Kill the explorer.exe process. Click File > New Process (Run) and enter explorer
May 24, 2008 at 7:04 pm
Hay thx that solved my problem
June 22, 2008 at 3:06 am
Great. Sorted it for me. Many thanks
June 22, 2008 at 3:49 am
Thnx. That helped me fix the issue
December 27, 2008 at 11:14 pm
Wow thank you SO much!!
January 10, 2009 at 11:42 pm
Thanks! This fixed my problem
January 23, 2009 at 9:00 am
thanks, sorted it out 1time!!! any idea why this happens?
June 15, 2009 at 4:23 am
Thanks. Problem Solved for me dude
July 16, 2009 at 7:50 pm
Great info, solved my problem as well. My explorer kept crashing whenever I selected a PS3 compatible video file (MKV converted to HD MPEG) and this little trick did it for me. Thanks a lot
July 31, 2009 at 9:00 pm
Thanks, did the job for me too.
October 16, 2009 at 12:12 pm
For some reason, only certain .avi files were crashing windows explorer when selected. The information above fixed the problem. Would have liked to know why it was happeneing, but thanks anyway!